Optical Clerical

Who we are looking for:

People who are passionate about the care of our patients, who want to be part of a team that puts our patients first, who work well with a team of professionals, and who want a successful career where your efforts make a difference. We want people who are tech-savvy, enthusiastic, care about others, and want to work in a fast paced and fun environment.

Benefits:

We have an excellent benefit package (some benefits are dependent on full time or part time status) including:

Paid time off
Paid holidays
Insurance – health, dental, group term life, and short term disability
Uniform allowance
Jury duty pay
Traditional and Roth 401k with match
Profit sharing contribution
Awards program
Continued education & advanced training opportunities
Employee discounts

Wage Range: $19 – $23

Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm.

This is a full time position. An Equal Opportunity Employer, including disability.

Responsibilities:

As our Optical Clerical support staff, you would be responsible for managing all clerical duties related to the Optical Department. This includes answering phones, processing contact lens orders, verifying insurance and vision plans, handling patient inquiries, reconciling vendor statements, and supporting the optical team with dispensary and patient care duties as needed.

Essential Skills & Abilities:

Strong communication skills
Proficiency in computer programs (Compulink, Outlook, Word, insurance portals)
Excellent customer service and interpersonal skills
Ability to work effectively as part of a team
Strong attention to detail
Ability to problem-solve and think quickly
Strong planning, organizational, and time management skills
Accuracy and speed in task completion using sound judgment
Working knowledge of optical and contact lens terminology
Ability to read and interpret optical records and patient charts
Basic office and clerical skills
Ability to follow directions and multitask in a fast-paced environment

Education & Experience:

High school diploma or GED equivalent
Proficient computer knowledge and skills
Healthcare knowledge preferred

DISCLAIMER

Illinois Eye Center is an equal opportunity employer. We do not use personal information in our hiring process and are dedicated to hiring the person who is best suited for our jobs without any knowledge or consideration of the individual’s membership in any protected class. We are committed to promoting safety and high standards of employee performance, productivity and reliability by supporting a drug-free workplace. In order to achieve this, all finalists may be subjected to a drug test prior to being hired to assure the applicant does not currently have narcotics, sedatives, stimulants and/or other controlled substance in his/her body.