The patient portal is where we can share your exam summary and you can message your doctor.
Access
This page will show you step-by-step how to access your patient portal.
What can you do there?
We can share your exam summary, and you can message your doctor.
Security
Your privacy is important to us, and that is why we have a patient portal. Using the portal is a way to share your exam summary with you.
Step 1
- You must use the matching email that we have in our system. If we do not have your email, this will not work.
- If you have never accessed the portal before, click on “Not Registered”
- If you are having trouble with the portal, contact us at (309) 243-2400 or email contactus@illinoiseyecenter.com, and someone will reach out to you to assist you.
Step 2 – Registration
- You must use the matching email that we have in our system. If we do not have your email, this will not work.
- If you are having trouble with the portal, contact us at (309) 243-2400 or email contactus@illinoiseyecenter.com, and someone will reach out to you to assist you.
Step 3 – Validation
- At this time, you will need a Validation Code.
- The Code is sent by TEXT MESSAGE or EMAIL to the contact information that we have on file.
- Expect a text from a (805) area code.
- You will also need to enter your Birth Date, and it must match what we have on file.
- If you are having trouble with the portal, contact us at (309) 243-2400 or email contactus@illinoiseyecenter.com, and someone will reach out to you to assist you.
- If our records do not match, you will not be able to access your portal.
After you are in, Navigation is simple!
The portal has three sections.
- My Health Records
- Our letters
- Pathology reports (if requested)
- Lab reports (if requested)
- Message My Provider
- Use this for non-urgent questions for your doctor.
- Send us a health-related question, and someone will call you.
- It may be the next business day before you are called back. If your question needs an answer sooner, please call our office at (309)243-2400.
- Statements
- Statements are available by contacting our office at (309)243-2400.
- Use this link to pay your bill
How to send a health-related message to your doctor
1. You will get a notice, and must agree in order to send the message.
2. Complete the fields below, with your health-related question, and someone will call you. It may be the next business day when you are called.
Forgot Your Password?
- On the sign-in page, enter your email address, then click Forgot Password
- Enter your email, first name, and date of birth. These must all match what we have on file in our system.
- Once you click next, you will be asked to answer your Secret Question to verify that you are the correct person.
