As a Call Center Receptionist, you will answer and handle telephone calls in an enthusiastic, courteous professional manner. Schedule patient appointments and enter all necessary information into the computer system. Direct calls to appropriate personnel.

Responsible for supporting the clinical and surgical functions of the practice by handling clerical and patient prescription tasks as well support triage and clinical RN needs.

Fields and routes consultation calls for the physicians, maintains no show processes and contacts patients accordingly, attends to triage calls, serves as a resource to patient care issues including prescription management. 

Duties include assisting the physician and patients during exams, taking histories, chart documentation, patient education and maintaining patient flow.

As our ophthalmic technician, you will be working up patients for medical and routine eye exams.

Assist and educate patients in appropriate selection of optical goods for patient’s needs. Take necessary measurements, update computer and enter information, post charges, discounts and insurance. Dispense optical goods, perform repairs and adjustments. Assist with contact lens teachings, giving instructions and documenting such. Process all orders for IEC or outside lab production. Final inspect and notify patients when optical goods are ready to be dispensed. Assist with inventory control, answer department telephones, provide assistance, and take orders including follow-up.

Primarily performs duties of scrub person throughout the intra-operative phase of care.