Employment Opportunities

Patient Experience Liaison/Admin Assistant

The Patient Experience Liaison works with patients and/or their families to address concerns that occurred during their visit related to Patient Care Services departments. Administrative Assistant responsibilities preparing reports and maintaining appropriate filing systems.
Assist and educate patients in appropriate selection of optical goods for patient’s needs. Take necessary measurements, update computer and enter information, post charges, discounts and insurance. Dispense optical goods, perform repairs and adjustments. Assist with contact lens teachings, giving instructions and documenting such. Process all orders for IEC or outside lab production. Final inspect and notify patients when optical goods are ready to be dispensed. Assist with inventory control, answer department telephones, provide assistance, and take orders including follow-up.
This position is responsible for patient check-in, patient check-out, front desk appointment scheduling, collection of payment and charge posting, as well as assisting with training and patient flow.

4th of July Holiday Hours

Saturday 7/2 – Peoria Office by Appointment Only
All Other Offices Closed

Monday 7/4 – All Offices Closed