As a Call Center Receptionist, you will answer and handle telephone calls in an enthusiastic, courteous professional manner. Schedule patient appointments and enter all necessary information into the computer system. Direct calls to appropriate personnel.

The Clinical Support Assistant plays a key role in supporting clinical and surgical operations by managing prescription refills, medication prior authorizations, appointment follow-ups, and after-hours patient care coordination.

The LASIK Concierge serves as the main liaison between MDs, management, staff, and referring physicians, ensuring clear communication and efficient coordination of surgical activities.

As our Optical Clerical support staff, you would be responsible for managing all clerical duties related to the Optical Department. This includes answering phones, processing contact lens orders, verifying insurance and vision plans, handling patient inquiries, reconciling vendor statements, and supporting the optical team with dispensary and patient care duties as needed.