Communications Update

Promptly Communication System

We are excited to announce the implementation of a new communication system, called Promptly, at Illinois Eye Center (IEC). Starting June 3, this system will begin reaching out to some patients with important information, including appointment reminders, instructions for patient registration, and options for online payments.

Our new system utilizes text messages, phone calls, and emails to ensure that important information is communicated in a timely manner, according to your communication preferences. All messages and calls will come from the IEC phone number (309-243-2400). This system has been thoroughly evaluated and is designed to integrate seamlessly and securely with our medical records platform, ensuring you have a more streamlined and efficient experience. While we anticipate this transition to be smooth, there may be minor inconveniences as we adapt to this improved system. We kindly ask for your patience and understanding during this period.

At Illinois Eye Center, we are committed to enhancing your patient experience and furthering our mission to protect, preserve, and restore the vision of the communities we serve. Thank you for your continued trust and support.

Schedule Change - Pekin Clinic

 Illinois Eye Center office in Pekin will be closed during the 12:00pm-1:00pm hour on Wednesday, June 19. This includes the Optical Department. Our Peoria and Washington clinic locations are open for walk-in optical services during this period. EyeCareTODAY is also available at our Peoria location for walk-in exams and urgent eye care.

4th of July Hours

Services at Illinois Eye Center on July 4th will be available by appointment only. Illinois Eye Center wishes you a happy and safe Independence Day holiday.