Responsible for supporting the clinical and surgical functions of the practice by handling clerical and patient prescription tasks as well support triage and clinical RN needs.

Fields and routes consultation calls for the physicians, maintains no show processes and contacts patients accordingly, attends to triage calls, serves as a resource to patient care issues including prescription management. 

Executive-level leadership responsible for providing strategic leadership for IEC.

This position is responsible for patient check-in, patient check-out, front desk appointment scheduling, collection of payment and charge posting, as well as assisting with training and patient flow.

Duties include assisting the physician and patients during exams, taking histories, chart documentation, patient education and maintaining patient flow.

As our ophthalmic technician, you will be working up patients for medical and routine eye exams.

This position is responsible for coordinating the daily flow of the Optical Department to maintain optimal productivity and provide outstanding patient care.

Assist and educate patients in appropriate selection of optical goods for patient’s needs. Take necessary measurements, update computer and enter information, post charges, discounts and insurance. Dispense optical goods, perform repairs and adjustments. Assist with contact lens teachings, giving instructions and documenting such. Process all orders for IEC or outside lab production. Final inspect and notify patients when optical goods are ready to be dispensed. Assist with inventory control, answer department telephones, provide assistance, and take orders including follow-up.

The Patient Account Representative is responsible for resolving all types of patient account balances. Responsibilities include processing insurance claims, payments, insurance eligibility, benefit verification, precertification/authorization, chart documentation review, account follow up, and assisting patients with financial options. This position requires direct communication with patients, providers and other team members. Multitasking skills are a must.

As a scheduler, you would be responsible for overview and supervision of all IEC schedules.